AI that works in production — not just in a notebook

We build, deploy, and operationalise ML and AI models on the governed data foundations they need to stay reliable. From fraud detection to demand forecasting — end to end, in production.

Industry relevance

Banking
Critical
(fraud, risk)
Telco
Critical
(churn, NBO)
Retail
High
(demand, CX)
IT/Tech
Medium

The IDS approach — data first, model second

We start with the data

Every AI project starts with data readiness. We assess and build the governed data foundation your models need — clean, consistent, traceable inputs that stay reliable over time.
  • Data quality and governance assessment
  • Feature engineering on governed data
  • Data pipeline design for ML workloads

We end with the model in production

We don’t stop at model development. We build the MLOps infrastructure, monitoring, and retraining pipelines that keep your models working — month after month.
  • Model development, validation and deployment
  • MLOps: monitoring, drift detection, retraining
  • Business integration and user adoption

Services in this domain

ML/AI Model Development

End-to-end ML/AI lifecycle: data prep, feature engineering, model development, validation and deployment.

Predictive Analytics & Use Case Delivery

Churn, fraud, propensity, NBO, segmentation, credit risk, network optimisation — scoped, built and delivered.

GenAI Enablement & Integration

Integrating generative AI into data workflows and applications — built on governed, trusted data foundations.

MLOps & Model Operationalisation

Model monitoring, retraining pipelines, drift detection and production-grade deployment infrastructure.

Data Science Team Building

Building data science functions from scratch: hiring frameworks, tooling setup, methodology and knowledge transfer.

Advanced Analytics & Insights

Statistical analysis, forecasting, anomaly detection and pattern recognition applied to real business problems.

Why most AI projects fail to reach production

Models trained on ungoverned data produce unreliable outputs
Garbage in, garbage out. Without a trusted data foundation, even sophisticated models can't be trusted in production.
Pilots never make it past the notebook
Promising proof-of-concepts stall because there's no MLOps infrastructure, no monitoring, and no path to production deployment.
Data science teams are isolated from the business problem
Models that don't reflect real business logic — churn definitions, fraud rules, pricing constraints — don't get adopted even when they're accurate.

Technologies we use

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GenAI is only as good as the data beneath it

Every GenAI project we've seen fail has the same root cause: ungoverned, inconsistent data feeding unreliable outputs. We help you build the foundation first — then integrate GenAI where it genuinely adds value.
  • Assess your data readiness for GenAI
  • Build governed data foundations
  • Integrate GenAI into workflows safely
  • Monitor outputs and iterate responsibly

Use cases by industry

The AI problems we solve most often — across the sectors we know best.

Banking
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  • Fraud detection & prevention
  • Credit risk scoring
  • Customer churn prediction
  • AML transaction monitoring
  • Next Best Offer
Telco
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  • Churn prediction models
  • Next Best Offer / NBO
  • Network anomaly detection
  • Customer segmentation
  • Propensity scoring
Retail
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  • Demand forecasting
  • Customer lifetime value
  • Dynamic pricing models
  • Basket analysis & NBO
  • Inventory optimisation
Insurance
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  • Claims fraud detection
  • Risk scoring models
  • Churn prediction
  • Customer segmentation
  • Underwriting automation

Case studies

Metadata & MDM Ahead of a Compliance Audit

Client: A national telecom operator
IDS deployed IBM IGC for the enterprise metadata catalog and Informatica MDM for the subscriber golden record, backed by a standardized data modelling approach so new systems would inherit governance rules automatically rather than requiring rework each time.

Fraud Detection Model, From Notebook to Production

Client: A digital-first retail bank
IDS rebuilt the fraud pipeline on governed transaction data, then operationalised the model using Databricks and MLflow for experiment tracking, versioning, and automated retraining, with Azure ML handling deployment and monitoring for drift.

GenAI Enablement on a Governed Data Foundation

Client: A mid-size B2B software company
IDS built a governed semantic layer on Delta Lake that normalized customer data models into a consistent structure the GenAI assistant could query reliably, then supported the internal team in standing up its own data science capability to maintain and extend it.

Tell us your use case

The AI problems we solve most often — across the sectors we know best.
We'll tell you what data foundation it needs, what the model architecture looks like, and how long it takes to get from where you are to production — based on what we've already delivered.