Your customers expect you to know them. Your systems don't talk to each other.

The problem isn’t data volume — it’s that it lives in separate systems with no common view of who your customer actually is.
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We help you with

Unified customer data platform

Demand forecasting

Master data management

BI & operational dashboards

Data governance & GDPR

The data gaps costing retail businesses margin

Your customer lives in five systems — none of them agree
One customer appears as four or five records across POS, e-commerce, loyalty, and CRM — without resolving that, personalisation is guesswork.
Inventory decisions are based on last week's picture
When inventory, demand signals, and supplier data don't connect, you're making decisions with a lag — overstock and stockouts at the same time.
You're collecting more first-party data than you're using
With third-party cookies gone, first-party data is your most valuable asset — activating it requires a centralised, governed platform most retailers don't yet have.
Unified Customer Data Platform
Cross-channel identity resolution — connecting transactional, behavioural, and loyalty data into one reliable customer view.
Demand Forecasting & Inventory Analytics
Pipelines and models connecting POS, supplier, and demand signal data — reducing overstock costs and lost sales from stockouts.
Master Data Management
Single, governed source of truth for product, supplier, and pricing data — reducing errors, mismatches, and failed promotions.
BI & Commercial Dashboards
Category performance, store ops, e-commerce conversion — dashboards your buying and commercial teams can use without raising a ticket.

How we work with retail clients

We build the data infrastructure that connects your systems, cleans your data, and gives your commercial and operations teams a picture they can act on. Not a remote advisory layer.

What this looks like for retail clients

Single customer view across 4 disconnected systems
Omnichannel retailer
Identity resolution layer connecting POS, e-commerce, loyalty, CRM. 30% higher click-through on personalised campaigns within 6 months.
Demand forecasting — reducing fresh waste and stockouts
Grocery retailer
Model combining POS, promotions, and weather signals. 22% reduction in fresh category waste. Measurable improvement in in-stock rates for key SKUs.
Data governance for EU market expansion
Fashion retailer
Governance framework and GDPR compliance across 3 new markets simultaneously. Internal team trained and fully independent at handover.

From Silos to Scale: How Europe’s Largest Retail Cooperative Built a Unified Data Platform on Snowflake

Client: Europe’s Largest Retail Cooperative
IDS Consulting was brought in to do what the business had not yet been able to do on its own: design and deliver a modern data platform that matched the scale and ambition of the organization.
Read more

A Unified Lakehouse for Demand Forecasting

Client: A pan-European grocery retail group
IDS built a lakehouse on Google Cloud — BigQuery as the analytical core, Dataflow for streaming and batch ingestion pipelines from POS, e-commerce, and supply chain systems — giving every division the same underlying demand signal for the first time.
Read more

Commercial Analytics for Buying Teams

Client: A multi-brand fashion retailer
IDS migrated the QlikView estate to Qlik Sense, rebuilding the semantic layer with a governed self-service model — buyers could explore sell-through, stock cover, and markdown impact themselves, without waiting on the BI team for every new cut.
Read more

Regulatory landscape

  • GDPR
  • PCI DSS
  • ePrivacy Directive
  • ESG / Sustainability reporting
  • NIS2

Data Platform Cloud Partners

Snowflake
Select Services Partner

As a Snowflake Select Partner, we deliver E2E Snowflake services—from strategy and architecture to migration, optimization, and managed support—helping organizations build modern, scalable data platforms.

Databricks
Registered Partner

We turn scattered data into a governed, AI-ready lakehouse. Our differentiator: Unity Catalog governance and Delta Lake architecture, set up right the first time across all major clouds.

AWS
Partner

We help you build and migrate data platforms without the trial and error. Our differentiator: hands-on depth with Redshift and Glue, so your lakehouse architecture scales without re-work six months in.

Google
Partner

We help you accelerate your cloud journey with technical expertise you can rely on. Our differentiator: serverless BigQuery analytics paired with Looker, so insight moves at the speed of the business, not the infrastructure.

Microsoft
Partner

As a Microsoft Cloud Solution Provider, we bring flexibility and personalized support to every engagement. Our differentiator: Synapse and Fabric expertise, integrated with the Microsoft stack your teams already run on.

Let's talk about your retail data
Customer data platform, demand forecasting, or consistent product data — we’ll tell you what it realistically takes to get there.
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