You generate more data than almost anyone. You're using less than 15% of it.

85% of telco data goes unused — while churn rises, network issues catch you off-guard, and regulators want more than your current infrastructure can provide.
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We help you with

High-volume data pipelines

Subscriber & churn analytics

Network performance BI

BSS/OSS data integration

Regulatory reporting

The data challenge inside every telco operator

Data is there. Actionable insight isn't.
Less than 37% of operators generate actionable insights from their analytics — because billing, CRM, and network data live in silos that don't connect.
Churn is expensive, and you often see it too late
Most operators track churn after it happens — the opportunity is predicting it weeks before the customer starts looking elsewhere.
5G is making the data problem bigger, not smaller
As 5G and IoT scale, network data volume is outgrowing the platforms built to handle it — most operators are answering today's questions with yesterday's data.
High-Volume Pipeline Engineering
Pipelines that handle CDRs, network events, and usage records at telco scale — Kafka, Spark, Databricks — without the bottlenecks.
Subscriber & Churn Analytics
Unified subscriber view across CRM, billing, usage, and network quality — with predictive churn models scoring risk at the individual level.
Network Performance Dashboards
KPI dashboards and capacity planning models that give your operations teams visibility before incidents happen.
BSS/OSS Data Integration
We extract, transform, and integrate data from legacy BSS/OSS systems without requiring a full systems replacement.

How we work with telco clients

We embed in your data team, work in your stack, and deliver the pipelines, models, and dashboards that make your data usable — not just stored. Not a remote advisory layer.

What this looks like for telco clients

Unified subscriber platform across 6 siloed systems
National operator
Built on Snowflake. Single customer identifier across CRM, billing, network, care, app, loyalty. Churn model with 45-day early warning window.
Near-real-time network pipeline replacing overnight batch
Mobile operator
Kafka + Databricks streaming. Reporting lag reduced from 12 hours to under 20 minutes. Network issues visible same evening.
Regulatory reporting automation
Mobile operator
BEREC and national reports automated end-to-end. 3-week manual process reduced to an overnight job with a single review step.

Metadata & MDM Ahead of a Compliance Audit

Client: A national telecom operator
IDS deployed IBM IGC for the enterprise metadata catalog and Informatica MDM for the subscriber golden record, backed by a standardized data modelling approach so new systems would inherit governance rules automatically rather than requiring rework each time.
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Subscriber Analytics, Migrated from Cognos to Power BI

Client: A regional mobile network operator
IDS’s BI team was engaged after a referral from a data platform vendor, specifically for its documented migration path from Cognos to Power BI.
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Network Analytics, Migrated to the Cloud

Client: A national telecom operator
IDS architected a cloud-native network analytics platform on BigQuery and Dataflow, built for streaming ingestion at telco scale, replacing nightly batch loads with near-real-time processing of network events.
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From Days to Minutes: An 8-Year Data Warehouse Transformation for a Leading Telecom Operator

Client: Leading Telecom Operator
IDS Consulting was brought in not for a single fix, but as an ongoing extension of the client’s Data Warehouse team. The mandate: modernize how data moved through the platform, and keep it evolving safely as the business — and the underlying infrastructure — kept changing around it.
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Regulatory landscape

  • GDPR
  • NIS2
  • BEREC
  • Revenue Assurancee
  • Privacy
  • DORA

Data Platform Cloud Partners

Snowflake
Select Services Partner

As a Snowflake Select Partner, we deliver E2E Snowflake services—from strategy and architecture to migration, optimization, and managed support—helping organizations build modern, scalable data platforms.

Databricks
Registered Partner

We turn scattered data into a governed, AI-ready lakehouse. Our differentiator: Unity Catalog governance and Delta Lake architecture, set up right the first time across all major clouds.

AWS
Partner

We help you build and migrate data platforms without the trial and error. Our differentiator: hands-on depth with Redshift and Glue, so your lakehouse architecture scales without re-work six months in.

Google
Partner

We help you accelerate your cloud journey with technical expertise you can rely on. Our differentiator: serverless BigQuery analytics paired with Looker, so insight moves at the speed of the business, not the infrastructure.

Microsoft
Partner

As a Microsoft Cloud Solution Provider, we bring flexibility and personalized support to every engagement. Our differentiator: Synapse and Fabric expertise, integrated with the Microsoft stack your teams already run on.

Let's talk about what your data should be doing for you
If your teams spend more time extracting data than analysing it, let’s have a practical conversation about what’s possible.
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